HQ Recruitment Frequently Asked Questions (FAQs)
Questions about Action Against Hunger-USA’s HQ Recruitment process
I cannot upload my CV. What should I do or whom should I contact?
All prospective candidates need to send Action Against Hunger a CV in order to be accepted into the recruitment process. Try using a simple Word.doc format, you can also try to minimize the length of your CV & remove any photos or other large graphic elements.
I would like to speak to someone before I submit my application. Why can’t I arrange a discovery call?
Action Against Hunger receives a very high volume of applications throughout the year. Unfortunately, while we appreciate your interest in learning more about a specific position before submitting an application we simply can’t respond to every question before candidates are invited to interview with us. In addition to the Job Announcement, you can find out more about a position by reading the attached Job Description & following our work on the Action Against Hunger website.
The proposed starting salary is below my salary expectations. Will I be able to negotiate this if I am made an offer of employment?
The Action Against Hunger HQ salary ranges ensure that all positions with a similar scope of responsibility are paid comparably. The starting salary for each position in the New York HQ is reviewed periodically against & adjusted to remain competitive with other not-for-profit organizations.
I submitted my application several weeks ago but have not heard back from Action Against Hunger. When can I expect an answer?
Action Against Hunger receives hundreds of applications every month. Unfortunately, while we appreciate your interest in working with us, we cannot reply to each application individually. The recruitment team is continuously screening new applications. Candidates who we’d like to invite for an interview are usually contacted within 10 days of submitting their application.
Why can’t I apply for multiple HQ jobs?
We ask all candidates to apply for the job that MOST interests them. When reviewing your application the recruitment team considers you not just for that position but for all other open HQ vacancies, as well as other roles that may be opened at a future date. If we think that you may fit better with another position we will still contact you to discuss this option.
Do I need to already be authorized to legally work in the United States in order to apply for an HQ position?
Each HQ Job Announcement clearly indicates whether preference will be given to candidates who already have permission to live & legally work in the United States. However, if you are offered employment & this is not the case, Action Against Hunger will help facilitate your visa application & cover all associated legal & filing fees for you & your family.
Why do I need to enter my experience & qualifications in the application form when you can find this information on my CV?
We ask candidates to enter their professional experience & qualifications because CVs are often structured & formatted very differently. Our application form helps the recruitment team to analyze & expedite the selection process.
What steps are involved in Action Against Hunger’s recruitment process?
Initial screening Candidate applications are screened against essential criteria for various vacancies, including the one for which you applied.
Technical test You may be requested to complete a technical test to evaluate your technical knowledge. Technical tests are timed & usually take 2 -3 hours.
Interviews You’ll be interviewed by an HR Officer & the manager who’ll directly supervise the position for which you’ve applied. Depending on the position a second interview may be required with other senior members of the HQ team.
Reference checks Your referees will be contacted to verify your employment, character, skills & previous experience.
Will I have to come to New York in-person for an interview?
If you happen to be based in New York we will certainly conduct an interview in person. If not, your interview will be conducted on the phone or via Skype. Action Against Hunger does not pay for candidates to travel to New York for in-person interviews or help facilitate visas to the United States for this purpose.
Who will interview me?
All potential employees are interviewed – at a minimum - by both a representative of the Human Resources team & the person who’ll be supervising the role for which you’ve applied.
Why may I have to complete a technical test?
For some HQ positions Action Against Hunger requires candidates to complete a technical test. This allows us to objectively evaluate your technical competencies. It is not the only tool used to evaluate whether you will be suitable to work with us but is one factor to help determine whether you have the fundamental skills, knowledge & experience to meet the professional requirements for a specific HQ position.
I don’t want my references to be contacted before I advise them that I have applied for a job with Action Against Hunger. Will you advise me before contacting my references?
Yes, if you have moved through the earlier steps in the recruitment process we will let you know before contacting your references so that you have time to alert them they should expect a phone call or email from our HR team.
Why do you ask for references who have directly supervised me?
During the recruitment process we are making our assessment of your skills, knowledge & experience but it is useful for us to also have feedback from people who have been responsible for your professional development. We request 3 references, only 2 of whom should have directly supervised you in one of your recent roles.
How long does it take for Action Against Hunger to complete the recruitment process?
Usually a candidate’s recruitment process will be completed in 3-4 weeks, although it can be expedited to fill a more urgent vacancy, or take longer if you, or any of the people involved in the process are not immediately available.
Does Action Against Hunger have an intern program? How can I apply for an internship?
Each HQ department periodically posts intern opportunities. All internships are unpaid & usually require a commitment of 20 hours per week for 3 months. You should keep checking our list of vacancies & then apply online when you identify an internship that suits your skills, experience & interests. As with all other opportunities the process is very competitive & you will only be contacted if your profile matches the selection criteria for a specific internship.
Can I send my CV directly to a friend or someone I know who is currently working with Action Against Hunger – either in the field or in another Action Against Hunger HQ?
No. If you are interested in working with Action Against Hunger in New York you need to apply for a specific vacancy on our website. This allows us to ensure that the same recruitment process is followed for all candidates. This is not only fair but ensures that we are able to make sure that we match the best candidates to available vacancies.
If you have been alerted to a vacancy by someone who is currently (or has previously) worked with Action Against Hungeryou may consider asking them to provide a reference for you & they will be contacted if you reach this step in the recruitment process.
Will Action Against Hunger ask me to verify my previous employment & qualifications?
All candidates will be asked to provide copies of their diplomas & other professional qualifications. Action Against Hunger reserves the right to ask for verification of the dates & scope of any previous employment you have cited on your application. Any information you provide to Action Against Hunger which is later determined to be falsified or cannot be substantiated may be grounds for cancelling your participation in a selection process, or cancelling a field assignment. You should therefore provide Action Against Hunger with only true & verifiable information, not only in your application but throughout the recruitment process.
Questions about working in Action Against Hunger-USA’s New York HQ
Can I bring my family with me to New York?
Action Against Hunger provides a different relocation allowance for single candidates or candidates with dependents. The amount also varies depending on whether you are relocating from within the United States (from outside the Tri-State area) or internationally. All additional costs related to relocating your family & living in New York are your responsibility.
If you are relocating internationally Action Against Hunger will also help secure your visa & visas for your dependents. All visa-related costs for your family will be paid by Action Against Hunger but any costs associated with securing your spouse’s work authorization (if your visa allows for this) will be your responsibility.
What on-boarding activities will Action Against Hunger provide when I start work in New York?
Action Against Hunger organizes a range of briefings depending on your role. On your first morning you will be given a schedule which will outline how your supervisor will ensure you are thoroughly briefed about your key responsibilities, the tools you’ll routinely use & some background about Action Against Hunger as an organization. Please don’t hesitate to ask questions in your initial weeks & wherever possible we’ll supplement your initial scheduled with other briefings & orientation activities.
What are the physical requirements for roles which directly support or advise field programs?
If your role requires you to travel to Action Against Hunger’s field sites, HQ employees must confirm that they are capable of enduring physically difficult, highly stressful situations which may include the necessity to walk long distances, carry a backpack or other equipment of up to 50 pounds, ride long distances over very poor road/water conditions, eat a limited diet and/or reside in potentially uncomfortable housing or tents. The physical demands described here are representative of those that HQ employees may encounter while working in the field.
What are the medical requirements for roles which directly support or advise field programs?
Prospective Action Against Hunger HQ employees who may need to go to the field are not required to undergo a medical examination prior to any travel being confirmed. No physical or mental condition, physical or mental disability will automatically preclude you from working with Action Against Hunger - unless your situation renders you incapable of performing the essential functions of the job, with or without a reasonable accommodation. However, you should be aware that many of our projects are in remote, high-risk locations. If you are unable to travel to certain locations or are unwilling to have the recommended vaccinations this will limit your ability to provide our missions with the required level of support.
Do I need a passport?
Any HQ employee whose job requires them to travel to other Action Against Hunger HQs or our field projects are required to have a valid passport in order to work with Action Against Hunger. You will be responsible for ensuring you have a passport which will remain valid for at least 1 year from the time of your departure, or 3 months longer than your planned assignment. Your passport must also have a minimum of 6 blank pages to allow for visas you may need to get during your assignment (for trainings in other countries, international meetings, breaks & vacations).
How will I get visas for any field visits?
Action Against Hunger will assist you with the visa process for any field visits. Usually you will be able to secure a visa in the United States before your departure but occasionally you may be asked to apply elsewhere. Action Against Hunger cannot predict how long it may take to secure a visa for your country of assignment but will work closely with you until your visa has been issued.
I know that Action Against Hunger works in some volatile parts of the world. Can I postpone a field visit if I am worried about the security situation in a particular country?
Action Against Hunger is deeply concerned with the security of all staff. Accordingly, Action Against Hunger places the utmost importance on continuously analyzing, managing & communicating about the safety & security of its staff. However, due to its mandate, & the nature of humanitarian operations, Action Against Hunger often works in volatile regions of the world. This means that it is possible Action Against Hunger staff may find themselves confronted by a range of security risks.
At all times you will be encouraged to ask questions about the security procedures & situation where Action Against Hunger is working. Action Against Hunger will always respect your decision to postpone a field visit because you have serious concerns about your personal safety in a specific mission. Similarly, while working in the field, if at any time you no longer feel comfortable working in a specific location, you should discuss your concerns with the Country Director, or Director of Operations, so we can help you make the most appropriate decision for you.
What kind of accommodation will I be provided with during a field visit?
The standard of accommodation in the field does vary from one mission to another, & between project sites & capital locations. Action Against Hunger endeavors, wherever the context allows, to provide a basic level of comfort but living conditions in emergency projects may be very difficult. Details of the current accommodations in any mission will be shared with you before you leave for the field.
Where will I find details of Action Against Hunger remuneration package for HQ staff?
You can link to a detailed overview of Action Against Hunger’s remuneration package from the main careers’ page or from each individual vacancy. Please read this carefully before you apply for a position because Action Against Hunger HQ salaries are structured to ensure that all positions with a similar scope of responsibility are paid within the same salary band.
What is Action Against Hunger’s vacation policy for HQ staff?
If you’re a full-time employee, depending on your position & length of employment, you will accrue up to 21 vacation days (working days) per year.
★ 1st & 2nd year of service = 15 vacation days
★ 3rd & 4th year of service = 18 vacation days
★ 5th year of service = 21 vacation days
If you’re a part-time employee you will also accrue the same vacation credits but it will be prorated according to your work hours.
Will Action Against Hunger pay for my family’s medical insurance if I am living in New York?
Action Against Hunger will provide you from your first day of employment with access to a comprehensive in-network medical plan, which includes a prescription drug plan. Coverage is available for you & eligible dependents. Action Against Hunger contributes at least 80% of the monthly premium & funds 100% of the annual deductible. No co-pay is required for visits to your doctor. An out-of-network plan is also offered but with different conditions.
How will Action Against Hunger support me developing my professional skills?
Action Against Hunger is committed to developing the skills & experience of all staff, at all levels of the organization. Learning & development opportunities are not restricted to in-person trainings. You will be encouraged to articulate where you would like to develop your career & to work with your supervisors & the HR team to identify appropriate L&D activities to help you reach your goal.
Action Against Hunger established the Training Center (TC) in Nairobi, Kenya in 2009 to help support our mission’s capacity-building activities. The TC team primarily conducts trainings in all our missions & works closely with the HR team in New York to identify & address the learning needs of all staff. When it is feasible TC facilitators also offer L&D opportunities to HQ staff in New York.
Action Against Hunger is leading a global movement to end hunger in our lifetimes. It innovates solutions, advocate for change, and reach 25 million people every year with proven hunger prevention and treatment programs. As a nonprofit that works across 50 countries, its 8,300 dedicated staff members partner with communities to address the root causes of hunger, including climate change, conflict, inequity, and emergencies. It strives to create a world free from hunger, for everyone, for good.